Frequently Asked Questions
Everything you need to know about your favorite hog-inspired snacks.
How long will it take for my snacks to arrive?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental US.
Are Cool Hog Snacks gluten-free?
Many of our artisanal pork rinds and cracklins are naturally gluten-free. Please check the specific ingredient list on each product page for detailed allergen information.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a full refund or replacement.
Do you offer wholesale pricing for retail stores?
Yes! We love partnering with local shops. Please visit our Wholesale page or email [email protected] to receive our current bulk pricing guide.
How do I ensure my snacks stay fresh after opening?
To maintain maximum crunch and flavor, we recommend sealing the bag tightly and storing it in a cool, dry place. Avoid direct sunlight and humidity.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.